1-Year Free Replacement
Free replacement for verified non-human-caused product failure within one year. Fast support. Reliable protection.
Covered Within 12 Months
Verified manufacturing or functional failure under normal installation and normal use.
What Is Not Covered
Damage caused by impact, misuse, unauthorized disassembly or modification, incorrect installation, fire or water outside rated conditions, consumables or normal cosmetic wear.
What We May Need
Proof of purchase, model or serial number, photos or a short video, fault description and installation information.
For installation orders, the JOOBER one-year free replacement program requires the installation transaction to remain on the JOOBER order. If you bypass JOOBER and pay or settle privately with the installer, JOOBER cannot verify the service/payment record and this commercial warranty program will not apply to that installation order. Mandatory consumer rights, where applicable, are not affected.
Warranty Support Request
Tell us what happened and we will review your request as soon as possible.